Welcome to the Privacy Policy of GOOD ACCOUNTS UK, a private limited company incorporated in England and Wales, whose registered office is at Office 1.03 Vauxhall Sky Gardens, 153 Wandsworth Road, London, United Kingdom, SW8 2GB.

By using the terms “we”, “us” or “our” throughout this Privacy Policy we are referring to GOOD ACCOUNTS UK.

We are registered with the Information Commissioner’s Office (“ICO”) in the UK under registration number ZA804328

What is this Privacy Policy about?

This Privacy Policy applies when you visit our website, when you get in touch with us, for example through our website or by any other means or in the context of our provision of accounting services to you. It sets out the personal data we will or may collect about you, how and why we collect, store, use and share your personal data, in addition to your rights and how the law protects you. That said, it contains important information and we encourage you to read it carefully.

This Privacy Policy does not however apply to the personal data you provide to us and/or we collect from you or a third party when you apply for a job with us. In those circumstances, our Recruitment Privacy Notice, which will be sent to you as soon as you apply for a job with us, would apply.
Our website contains links to other third-party websites.

We encourage you to read the privacy policy of each of those websites that you access, as this Privacy Policy applies only to this website and the services we provide.

What personal data do we collect?

We may collect, use, store and transfer different kinds of personal data about you. We will or may collect your personal data in the course of advising or acting for you. We may also collect information from you when you use our website, when you get in touch with us or attend one of our events or seminars.

We will collect the following personal data about you:

– Data which relates to your identity such as your title, first name, maiden name, last name, date of birth, gender, marital status, passport and/or ID number and any other information necessary to enable us to check and verify your identity and to enable us to undertake credit or other checks;
– Contact details such as your mobile number and/or telephone number, email address and postal address;
– Financial and payment details such as your bank account number and/or IBAN, sort code, BIC or swift code;
– Electronic details such as your username or other similar identifier;
– Any other data relating to the matter in which you are seeking our advice or services.
Depending on your instructions and the services you are seeking, we may also collect the following personal data about you:
– Your HMRC details including your national insurance number, tax returns and, where necessary, any other tax-related information;
– Details of your spouse / partner and dependants or other family members;
– Your employment records including, where relevant, records relating to sickness and attendance, performance, disciplinary, conduct and grievances;
– Details of your pension arrangements;
– Sensitive personal data such as racial or ethnic origin, sexual orientation, religious beliefs or your trade union memberships;
– Other personal data contained in correspondence and documents we receive in relation to a matter which you may be a party or otherwise concerned.

How do we collect your personal data?

We collect most of your personal data directly from you. However, on some occasions, we may collect your personal data from other sources or third parties; including the following:
– Publicly accessible sources such as the Companies House, HM Land Registry;
– Third party service providers such as credit reference agencies;
– Your bank, building society or other financial institution or advisor;
– Your employer or trade union, professional body or pension administrators;
– Consultants and other professionals engaged in relation to your matter;
– An executor or a trustee providing details of beneficiaries;
– Through our website – we use cookies in order to [INSERT PURPOSES OF COOKIES THE SITE USES]. For more information on the cookies we use, please see our cookies policy.

How and why we use your personal data?

We collect and use your personal data in accordance with the law; where either you have given us such data or you have interacted with us by yourself, or via a social media platform, which you can withdraw at any time, or where it is necessary for any of the following reasons:

– To carry out identity verification and credit control;
– To perform our contract with you for the provision of accounting services, including the pre-contractual steps which we take in this respect;
– To comply with our own legal and regulatory obligations;
– To prevent any unauthorised access to our systems;
– To detect and report any criminal activity in line with the regulatory obligations;
– To run conflict checks;
– To carryout credit checks through specialist third party credit reference agencies
– To remain in contact with you;
– To market our services;
– To put you in contact based on your request with our partner companies to provide other services to you namely;


– To publish your testimonials on our website after we obtain your prior approval.

To respond to a message you have sent to us through the Contact Us or Email buttons on our website or by any other means; such as through Linkedin, Facebook, Twitter, or Instagram.

You have the right to opt out of all or part of our marketing communications at any time by contacting us on dp@goodaccounts.co.uk or clicking on the “Unsubscribe” link at the end of any of our marketing communications.

If you gave us your consent to publish on our Client Testimonials part of the website, you have the right to withdraw that consent at any time by contacting us on dp@goodaccounts.co.uk; in which case we shall remove your information from our website.

You can withdraw the consent given to use your data at any time by contacting us on dp@goodaccounts.co.uk.

Who are the recipients of your personal data?

We may share your personal data with any of the following recipients:

– Credit reference agencies;
– Other stakeholders involved in your matter, including the other party and their advisers;
– Third parties where necessary to carry out your instructions, e.g. your mortgage provider, HM Land Registry or Companies House;
– Government authorities and law enforcement officials, where necessary;
– Our Partners, if you have instructed us to engage any of them as part of the legal services we provide;
– Our professional indemnity insurers, brokers or other relevant third parties, where necessary;
– Our IT service providers;
– Our bank;
– Potential buyers or acquirers, either in whole or part, of GOOD ACCOUNTS UK;
– Successors in the interest of GOOD ACCOUNTS UK, in the unlikely event of administration, liquidation or bankruptcy.

How long do we keep your personal data?

We keep your personal data only for as long as it is practicable in accordance with this Privacy Policy or as required by any applicable laws. We will delete your personal data once it is no longer needed to serve any of those purposes.

Do we transfer your personal data outside of the EEA?

We do not transfer your personal data outside the European Economic Area (“EEA”) without your consent. If you would like further information on the specific mechanism used by us when transferring your personal data out of the EEA, please contact us at dp@goodaccounts.co.uk.

What are your rights?

Under certain circumstances, you have rights under applicable data protection laws in relation to your personal data. You have the following rights:

– Right to request access to your personal data. This right enables you to receive a copy of the personal data we hold about you and to check that we are processing it lawfully.
– Right to request correction of the personal data we hold about you. This right enables you to have any inaccurate data we hold about you corrected. We may however need to verify the accuracy of the new data you provide to us.
– Right to be forgotten (this is also known as the right to request erasure of your personal data). This right enables you to request from us to delete or remove personal data provided this is permitted by applicable data protection laws.
– Right to object to the processing of your personal data when we rely on legitimate interest pursued by us or a third party or when we are processing your personal data for marketing purposes. In some of those circumstances however, and after conducting our own legitimate interest assessment, we may be able to show that there are compelling legitimate grounds to process your personal data that override your rights and freedoms.
– Right to request restriction of processing of your personal data. This right enables you to restrict or suspend the processing of your personal data in certain circumstances.
– Right to request data portability of the personal data we have about you. This right enables you to request the personal data we hold about you to be sent to you or a third party of your choice in a structured, commonly used, machine-readable format.
– Where we rely on consent as the legal basis for processing your personal data, you have the right to withdraw that consent at any time.

More information about your rights under the (EU) General Data Protection Regulation (GDPR) is available here.

If you wish to exercise any of the rights set out above, please contact us at dp@goodaccounts.co.uk

We will respond to your request as soon as possible and in any event within one (1) month of the date we receive your request.

We do not charge any fee for dealing with or responding to your request. We may however charge a reasonable fee if your request is excessive, repetitive or clearly unfounded.

Updates to this Privacy Policy

We may from time to time update this Privacy Policy to reflect any changes in the way we collect and use your personal data and/or to cover any changes in applicable data protection laws. Any changes or updates to this Privacy Policy will be published here so we encourage you to check this webpage from time to time to ensure that you have read the latest version of our Privacy Policy.

This Privacy Policy was last updated on 26/02/2021

Follow us on Social Media